{"id":16254,"date":"2025-11-06T10:30:14","date_gmt":"2025-11-06T07:30:14","guid":{"rendered":"https:\/\/zatify-sa.com\/?p=16254"},"modified":"2025-12-10T10:31:48","modified_gmt":"2025-12-10T07:31:48","slug":"zatca-launches-the-digital-assistant-ask-ziyad-to-promote-its-customer-experience-and-digital-transformation","status":"publish","type":"post","link":"https:\/\/zatify-sa.com\/ar\/zatca-launches-the-digital-assistant-ask-ziyad-to-promote-its-customer-experience-and-digital-transformation\/","title":{"rendered":"ZATCA Launches the Digital Assistant \u201cAsk Ziyad\u201d to Promote its Customer Experience and Digital Transformation"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"16254\" class=\"elementor elementor-16254\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e8e3fe4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e8e3fe4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d3b791f\" data-id=\"d3b791f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3571d67 elementor-widget elementor-widget-vc_custom_heading\" data-id=\"3571d67\" data-element_type=\"widget\" data-widget_type=\"vc_custom_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"vc_custom_heading  consulting_heading_font  text_align_left\" ><h2 style=\"text-align: left\" class=\"consulting-custom-title\">ZATCA Launches the Digital Assistant \u201cAsk Ziyad\u201d to Promote its Customer Experience and Digital Transformation<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56606b0 elementor-widget elementor-widget-stm_post_details\" data-id=\"56606b0\" data-element_type=\"widget\" data-widget_type=\"stm_post_details.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"post_details_wr  consulting_elementor_post_details\">\n    \n<div class=\"stm_post_info\">\n\t<div class=\"stm_post_details clearfix\">\n\t\t<ul class=\"clearfix\">\n\t\t\t<li class=\"post_date\">\n\t\t\t\t<i class=\"fa fa fa-clock-o\"><\/i>\n\t\t\t\t\u0646\u0648\u0641\u0645\u0628\u0631 6, 2025\t\t\t<\/li>\n\t\t\t<li class=\"post_by\">Posted by:\t\t\t\t<span>Admin<\/span>\n\t\t\t<\/li>\n\t\t\t<li class=\"post_cat\">Category:\t\t\t\t<span>\u0625\u0639\u0644\u0627\u0646\u0627\u062a ZATCA<\/span>\n\t\t\t<\/li>\n\t\t<\/ul>\n\t\t<div class=\"comments_num\">\n\t\t\t<a href=\"https:\/\/zatify-sa.com\/ar\/zatca-launches-the-digital-assistant-ask-ziyad-to-promote-its-customer-experience-and-digital-transformation\/#respond\"><i class=\"fa fa-comment-o\"><\/i>\u0644\u0627 \u062a\u0648\u062c\u062f \u062a\u0639\u0644\u064a\u0642\u0627\u062a <\/a>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"post_thumbnail\">\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"977\" height=\"550\" src=\"https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-977x550.jpg\" class=\"attachment-consulting-image-1110x550-croped size-consulting-image-1110x550-croped wp-post-image\" alt=\"Zakat, Tax Image\" srcset=\"https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-977x550.jpg 977w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-18x10.jpg 18w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-350x197.jpg 350w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-50x28.jpg 50w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-320x180.jpg 320w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-255x144.jpg 255w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-346x195.jpg 346w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-900x506.jpg 900w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-358x201.jpg 358w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-768x432.jpg 768w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-300x169.jpg 300w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a-1024x576.jpg 1024w, https:\/\/zatify-sa.com\/wp-content\/uploads\/2024\/01\/\u062e\u0628\u0631-\u0635\u062d\u0641\u064a.jpg 1139w\" sizes=\"(max-width: 977px) 100vw, 977px\" \/>\t\t<\/div>\n\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec30b8d elementor-widget elementor-widget-text-editor\" data-id=\"ec30b8d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zakat, Tax and Customs Authority (ZATCA) announced launching of the Digital Assistant \u201cAsk Ziyad&#8221; backed by Artificial Intelligence (AI) technologies. This announcement was made during the Digital Government Forum as a step demonstrating ZATCA&#8217;s commitment to support the digital transformation journey in Saudi Arabia and promote customer experience in line with the goals of Saudi Vision 2030.<\/p>\n<p>\u00a0<\/p>\n<p>H.E. Eng. Suhail Abanmi, Governor of ZATCA, delivered a speech in the Forum organized by Digital Government Authority (DGA) saying that the digital assistant \u201cAsk Ziyad&#8221; promotes ZATCA&#8217;s unwavering commitment to be an active contributor in the digital transformation journey in Saudi Arabia by launching digital initiatives, services and tools that contribute to improving work efficiency, leveling up Zakat, tax and customs compliance and enabling customers to conveniently and easily access the accurate information.<\/p>\n<p>\u00a0<\/p>\n<p>H.E. Abanmi pointed out that such Digital Assistant \u201cAsk Ziyad&#8221; is backed by generative AI technologies and serves as a comprehensive and reliable reference for all customer segments benefiting from ZATCA&#8217;s services, including taxpayers, importers, exporters, investors, travelers, individuals, and business owners. He stated that the Digital Assistant uses its capability to provide the customers with reliable information, instantly answers their inquiries and enables them to clearly know their obligations and right. This will enhance the customers&#8217; ability to take the right decisions supporting their compliance in Zakat, tax and customs.<\/p>\n<p>\u00a0<\/p>\n<p>H.E. Eng. Suhail Abanmi added that this step comes as part of ZATCA&#8217;s efforts to adopt sustainable digital transformation and its commitment to employ the cutting-edge technology to support customers&#8217; journey and improve their experience.<br \/>The Digital Assistant \u201cAsk Ziyad&#8221; answers Zakat, tax and customs-related inquiries precisely and efficiently, through comprehensive database containing over 130 guidelines on ZATCA&#8217;s website (zatca.gov.sa). It conveniently and easily interacts with customers in audio or text format, which raises the satisfaction level of taxpayers, whether individuals and businesses.<br \/>This Digital Assistant \u201cAsk Ziyad&#8221; embodies ZATCA&#8217;s vision to invest in the modern technologies in order to enhance the Zakat, tax and customs ecosystem in a way that promote compliance and increase efficiency of the services.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-fdfa79a elementor-hidden-tablet elementor-hidden-phone\" data-id=\"fdfa79a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e85445d elementor-widget elementor-widget-stm_sidebar\" data-id=\"e85445d\" data-element_type=\"widget\" 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This announcement was made during the Digital Government Forum<\/p>","protected":false},"author":1,"featured_media":12893,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zatca-announcements"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ZATCA Launches the Digital Assistant \u201cAsk Ziyad\u201d to Promote its Customer Experience and Digital Transformation - Zatify<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zatify-sa.com\/ar\/zatca-launches-the-digital-assistant-ask-ziyad-to-promote-its-customer-experience-and-digital-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ZATCA Launches the Digital Assistant \u201cAsk Ziyad\u201d to Promote its Customer Experience and Digital Transformation - Zatify\" \/>\n<meta property=\"og:description\" content=\"ZATCA Launches the Digital Assistant \u201cAsk Ziyad\u201d to Promote its Customer Experience and Digital Transformation November 6, 2025 Posted by: Admin Category: ZATCA Announcements No Comments Zakat, Tax and Customs Authority (ZATCA) announced launching of the Digital Assistant \u201cAsk Ziyad&#8221; backed by Artificial Intelligence (AI) technologies. 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